By accessing or using the Iconic Treasures Limited website (“this website”), you acknowledge that you have read and understood and agree to be bound by the following terms and conditions (as amended from time to time) which form a legally binding contract between you and Iconic Treasures Limited.
If you don’t agree to these terms and conditions, please do not use this website.
For any queries or assistance, please contact us at firstname.lastname@example.org
Use of this website
You acknowledge and agree that this website and its contents are only intended for your own personal, non-commercial use and you may only download, print or use content for this purpose.
You may only use this website for lawful purposes and must not use it in a way that violates the rights of any third party.
Unless you have prior consent, you must not copy, reproduce, modify, distribute, imitate, publish, commercially exploit or link to or deep-link into this website.
Intellectual property rights
The copyright, trademarks and other intellectual rights contained within this website are owned by or are licensed to Iconic Treasures Limited.
Except as expressly authorised, you may not reproduce, perform, create derivative works from, republish, upload, edit, post, transmit, or distribute in any way whatsoever, any materials from this website without prior written permission from Iconic Treasures Pty Ltd.
Third Party Websites
This website may contain links to third party websites. Iconic Treasures Limited is not responsible for the condition or content of those websites as they are not under Iconic Treasures Limited control. You access those websites and/or use their products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by Iconic Treasures Limited of those websites or the products or services provided on those website.
You must not link any third party website to this website without Iconic Treasures Limited prior written consent.
Damage to computer or other device
We will take reasonable care in ensuring that our website is free from viruses or other dangerous content, however cannot guarantee that use of this website will not cause damage to your computer or other devises. It is your responsibility to make sure that you have the proper equipment and anti-virus software to use this website safely.
Password and account security
It is your responsibility in maintaining the confidentiality of your password and account and all activities that take place under your password or account. If you will be using a shared computer ensure that you logout of your account at the end of each session.
If you believe that there has been a security breach or misuse of your password or account, please let us know immediately.
Iconic Treasures Limited will not be liable for any loss or damage that may occur as a result of your failure to comply with this clause.
When placing information onto our website, we will take reasonable care in ensuring that all details, prices, product images and descriptions displayed are correct at the time.
We have the right to amend any typographical errors, inaccuracies or oversights in the information contained on this website and to correct or update content or cancel orders at any time without prior notice. Please note that this also applies to orders that have been submitted.
In addition, images showing textures, appearances and colours of our products will vary depending on your monitor and computer equipment. We cannot guarantee that the product images are an exact representation of the actual products.
Rejection of orders
We reserve the right to reject an order for any reason, including without limitation where:
A product is unavailable
There was an error in the price, image or product description;
The customer does not meet age requirements;
There was an error in your order; and
We also have the right to limit the sale of products to reasonable or normal quantities.
When an order is rejected, we will refund in full all amounts you have paid in respect of the rejected order
It is the customer’s responsibility to ensure sufficient funds are available to service the 3-part payment subscription plan.
If the Customers 3 part payment subscription is cancelled due to insufficient funds the Customer must contact email@example.com and provide new payment details to finalise order. It is the customer’s responsibility to make contact and rectify
We reserve the right to immediately suspend, terminate or limit your access to this website for any reason in our absolute discretion.
We will not accept responsibility if your access to this website is unavailable for any reason.
Cookies are small pieces of information that your browser stores on your computer hard drive.
If you disable cookies on your web browser, you may not be able to fully experience all features of this website.
You use this website at your own discretion and risk.
Iconic Treasures Limited makes no representations or warranties of any kind, express or implied as to the operation of this website or the information, content, materials or products included on this website, except as otherwise provided under applicable laws.
Neither Iconic Treasures Limited nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable in any way whatsoever (including for negligence) for any loss, damage (including incidental, special or consequential damages), costs or expenses suffered, arising out of, or in any way connected with this website or any of its content.
All warranties, conditions and representations (whether express or implied) are hereby excluded to the extent permitted by law.
You agree to indemnify Iconic Treasures Limited for any loss, damage or cost it suffers or incurs as a result of any breach by you of these terms and conditions.
Iconic Treasures Limited may, in its absolute discretion, modify or amend these terms and conditions at any time without providing you with prior notice. If we do so, the updated terms and conditions will be published on this website and the modifications will be immediately binding upon you.
For any queries or assistance, please contact us at firstname.lastname@example.org
ICONIC TREASURES LIMITED
“Personal Information” is information that is personally identifiable like names, addresses, e-mail addresses, or phone numbers, as well as other non-public information that is associated with the foregoing.
“Anonymous Information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons.
YOUR PERSONAL INFORMATION MAY BE PROCESSED IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS OTHER COUNTRIES WHERE LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY AND BY USING THE SERVICES OR SUBMITTING PERSONAL INFORMATION THROUGH THE SERVICES, YOU ARE EXPRESSLY CONSENTING TO SUCH PROCESSING.
PERSONAL INFORMATION WE COLLECT
We collect the following Personal Information that you submit to us voluntarily:
PERSONAL INFORMATION COLLECTED VIA TECHNOLOGY
As you use the Services, certain information may also be collected passively, including your Internet protocol (IP) address and the browser that you use to visit the Site. Iconic Treasures Limited also stores a small text file called a “Cookie” on your computer to store your login information (if any) and your personal preferences for the Services. Iconic Treasures Limited may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). While you will still be able to use the Services if you disable Cookies in your browser, certain parts of the Services may not function as effectively.
LINKS TO OTHER WEB SITES
SECURITY AND CONFIDENTIALITY
Iconic Treasures Limited has put in place commercially reasonable and appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no company, including Iconic Treasures, can fully eliminate security risks associated with Personal Information.
We must have a telephone number with your order for delivery.
Standard Delivery is between 5 - 7 Business Days.
Some rural and remote residential areas may require additional delivery time.
If you have ordered a product that is currently out-of-stock, we will attempt to contact you immediately, we will make every effort to ensure that this doesn’t happen but just in case it does, you will be notified immediately. Please understand that a delay may also occur if for some reason we need to confirm your payment method or payment details e.g. credit card verification if you have entered your billing address incorrectly.
Should you wish to exchange a product that is not faulty you may do so without giving any reason for up to three months from date of receipt provided that the items have not been open, they are unmarked, and in original condition. No refunds, credit or replacements will be offered you may only exchange a product after that time in accordance with the terms relating to damage or defective goods.
Damage On Arrival Products – “DOA”
A Product will be considered DOA by us if it shows symptoms of failure, or its discovered to be broken when first taken from its packaging
If you consider that a product is DOA, you must inform us immediately. We will provisionally determine whether the product is DOA and arrange to replace the product
Refunds will only be offered where replacement product cannot be provided.
Where we have provisionally determined that a product is DOA, return shipment will be arranged at our expense.
If we subsequently determine that the Product is not DOA, we may in our absolute discretion refuse to replace the product or offer you a refund for this product.
When a product is replaced, your replacement product becomes your property and the returned DOA product becomes our property.
When a refund is given the returned POA product becomes our property.
We reserve the right to test any returned POD product. If you have misrepresented the condition of the product to us we will charge you £35 handling and administration fee.
Product Problems After Delivery
If your items arrives DOA or you find a defect which arises after delivery and a valid claim is received by us within 30 calendar days of delivery, we will exchange the product where possible, or refund to you the purchase price of the product. Should you contact us outside the 30 day period we will consider each claim on a case by case basis on its merits.
Where we agree to replace the Products or refund to you the purchase price of the product you must first return the defective product to us.
We will make arrangements with you for the return of the product.
The delivery time for replacing the product will be the same as stated for the original product.
Return or Refund Authorisation
You will require an Authorisation for replacement or refund in respect of any product.
Where we have provisionally determined that a Product is DOA, we will issue you with an Authorisation number. Products cannot be returned without an Authorisation number. The product must be returned to us within 30 calendar days of the issuance of the Authorisation number. All products must be packed in the original unmarked packaging including accessories, manuals, documentation and registration that shipped with product.
Organising the Return of DOA Products
DOA Products must be returned whenever we agree to replace the product or provide you with a refund.
Where you received a DOA Product we will email you a PDF docket containing an Authorisation number, which you must affix to the product.
Where you have received a DOA Product by our courier service, we will make arrangements with our courier service for collection of the Product, and will notify you when they will collect the Product from you.
When a Replacement product is arranged:
A replacement for the same Product that you ordered will be shipped to you at our expense after we have received the returned DOA product.
The delivery time for the replacement Product will be the same for the original DOA product.
When a Refund is arranged:
Refunds include all shipping and associated costs for the DOA Product.
No refund will be given to you until we have received the DOA Product from you.
Refunds will be issued by money order only.